How We Work – From Consultation to Installation
From the inital contact, right through to installation day, here’s what you can expect from your bespoke experience
Our process is simple, tailored, and designed to give you confidence at every step.
01. Initial Contact
Once you’ve filled out our enquiry form, we’ll reach out via email to understand more about your project and what you're hoping to achieve. It’s a chance to see if we’re the right fit — no pressure, just a friendly first conversation before arranging a free, no-obligation design consultation.
02. Design & Planning
We’ll visit your home to take detailed measurements, talk through ideas, and get a feel for your style and lifestyle. From there, we begin shaping a concept tailored to your space—considering layout, finishes, materials, and how everything can work beautifully together.
If you've already selected a finish tier, we’ll explore it with you in more depth and make sure it’s the right fit. Many clients choose to blend elements from two tiers, whether that’s enhanced door profiles, upgraded lighting, or feature finishes. This stage is all about refining the details so that the design reflects both your vision and your priorities.
03. Design Presentation
We return to your home with a live CAD presentation of your proposed design. This interactive session lets you explore the layout, try out different finishes, and see material samples in your own surroundings, making it easier to visualise and refine every detail until it feels just right.
Once your finishes have been chosen and any adjustments made, you're also welcome to request a photorealistic render of your design. This can be arranged once a deposit is received and is offered as an optional extra, separate from the furniture cost. If you’d like to include it, we’ll discuss pricing and turnaround at your design presentation.
04. Booking Your Build
Once you're happy and the initial deposit is received, your project is secured in our production queue. Around a week before your build starts, we’ll confirm your next payment and give you a clearer idea of your installation week — keeping everything smooth, clear and well-organised.
05. Delivery & Installation
Your bespoke furniture is delivered and installed with care by our in-house team. We protect your home, work with respect, and ensure everything is completed to the highest standard — so you can sit back and enjoy the finished result.
Every piece we create starts with a conversation — one that puts your vision, your space, and your lifestyle at the centre. Our process is clear, considered, and completely tailored, designed to take the stress out of commissioning bespoke furniture.
If you’re ready to explore what’s possible, we’d love to hear from you. Ready to take the first step?
Trusted.Featured.Recognised.
From showcasing our work at Grand Design Live at the ExCel in London, to being named Rising Star at the Business Awards UK Makers awards 2025, we’re proud to be recognised for doing things a little differently.
